Paying your rent
Your rent is due monthly, in advance, on the 1st of each month. We offer a range of options to pay so you can choose the one best suited to you:
Bankers Order – contact the office for a form which you then take or post to your bank or building society.
By Phone – using your debit/credit card, call our office on 01592 621188 during office opening hours
In person – call into either of our offices during opening hours where you can pay by debit/credit card or cheque
Rent Book – take your rent pay-in book with payment to any Royal Bank of Scotland branch
Online banking – if you have this facility with your bank account, please contact the office for our bank details and remember to state your Tenant Reference on all payments.
If you are experiencing problems with regard to your rent payments or other financial matters, the Association would strongly recommend that you seek assistance from the Money Advice Service.
We can arrange an appointment for you or you can contact them by phoning:
01592 760585 or via the website www.moneyadviceservice.org.uk
If your circumstances are such that you think you may be entitled to assistance with your rent through Housing Benefit, you can claim through Job Centre Plus or by on-line application using the following link: www.fifedirect.org.uk/benefits and then click on the link to Apply for Housing Benefit/CTax Reduction.
If you are unable to complete the on-line application yourself, an Assessor from Fife Council, Housing Benefit can assist you with this. Alternatively, you can contact our office and one of our staff members will happily assist you.
Listed below are other Agencies who can provide you with assistance or support:
Housing Benefit Office
Tel: 03451 55 11 55
Citizens Advice Bureau
10-12 Pentland Court
Tel: 0845 140 0095
Bethany Christian Trust
213/217 Wellesley Road
Tel: 01333 305367
57 – 59 Viewforth Street
Tel: 01592 800430
28 Heimdal Gardens
Glenrothes, Fife, KY7 6TZ
Telephone: 01592 621188
Fax: 01592 621199
Office Opening Hours:
Mon-Thurs 9am-5pm, Friday 9am-4pm
Financial Services Authority Reg No. 2435R(S)
Scottish Housing Regulator Reg No. HAL267
Scottish Charity No. SC031874